Privacy Policy

At Aroza Group Limited (“Aroza Group,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://arozagroup.com (the “Website”), purchase our agricultural products, contact us, or otherwise interact with our services.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Physical or delivery address
  • Company or business name (where applicable)
  • Billing and payment information
  • Any information you provide through contact forms, quotation requests, emails, or other communications

Automatically Collected Information

When you visit our Website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referral source
  • Website usage statistics

This information helps us improve our Website, enhance security, and better understand how visitors use our services.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Respond to inquiries and customer support requests
  • Provide quotations and product information
  • Deliver products and services
  • Improve our Website and customer experience
  • Communicate important updates regarding your orders or inquiries
  • Send promotional communications where you have agreed to receive them
  • Detect and prevent fraud or unauthorized activities
  • Comply with legal and regulatory obligations

Sharing Your Information

We value your privacy and do not sell or rent your personal information.

We may share your information only when necessary with:

  • Delivery and logistics providers
  • Payment processors and financial institutions
  • Website hosting and IT service providers
  • Professional advisers, including auditors and legal counsel
  • Government authorities or law enforcement agencies where required by law

These third parties are required to protect your information and use it only for the purposes for which it was shared.

Cookies

Our Website uses cookies and similar technologies to improve your browsing experience.

Cookies help us to:

  • Remember your preferences
  • Maintain secure user sessions
  • Analyze website traffic
  • Improve Website functionality and performance

You may disable cookies through your browser settings; however, some parts of the Website may not function properly if cookies are disabled.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, loss, or destruction.

Access to personal information is limited to authorized personnel who require it to perform their duties.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our products and services
  • Fulfill contractual obligations
  • Comply with applicable legal requirements
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer required, it is securely deleted or anonymized.

Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our Website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date. Continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Aroza Group Limited

Email: arozagroup@gmail.com

Website: https://arozagroup.com

Consent

By accessing or using this Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.